Accessibility

The goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA (opens in new tab). That is the benchmark most commonly used to judge whether a website meets the Americans with Disabilities Act. The site is currently believed to be substantially in line with that standard, with the known exceptions listed below.

• Structure. Every page uses real headings in order, a single main landmark, and a “Skip to content” link so keyboard and screen-reader users can jump past the navigation.
• Keyboard. All links, buttons, form fields, and the interactive practice tools can be operated without a mouse, and the element with keyboard focus always shows a visible outline.
• Forms. Every field in the practice tools has a label a screen reader can announce, including the fields that appear as you go.
• Contrast. Text and interface colours are set to meet the 4.5:1 contrast ratio for normal text.
• Links. Links within a paragraph are underlined, not shown by colour alone, and a link that opens in a new tab says so.
• Motion. The small transitions in the step-by-step tools are switched off automatically if your device is set to reduce motion.
• Zoom and reflow. The layout is responsive and remains usable when the page is enlarged to 200 percent or viewed on a narrow screen.
• Images. Meaningful images have text alternatives; purely decorative ones are hidden from assistive technology.

• The scheduling tool. Booking a call opens NeetoCal, a separate third-party service with its own interface and its own accessibility conformance, which is outside my control. If NeetoCal is difficult for you to use, email me instead at hello@theunheldquestion.com and we will find a time that way.
• No formal audit yet. The site has been checked against WCAG 2.1 AA by self-assessment and automated testing, and with keyboard navigation. It has not yet had an independent third-party audit or a full test pass with every major screen reader. Issues may remain.
• Downloadable documents. The overview PDF offered on the home page has not been separately checked for accessibility. Ask by email and I will send the same content in another format.

Please tell me. Email hello@theunheldquestion.com with the page address, what you were trying to do, and the browser or assistive technology you were using if you know it. I aim to reply within five working days, and to fix confirmed barriers as quickly as I reasonably can. If you need the information on a particular page in a different format in the meantime, ask and I will send it.

This statement is based on a self-evaluation of theunheldquestion.com against WCAG 2.1 Level AA, using a combination of automated tools and manual keyboard testing. It was last reviewed on 5 September 2026 and will be reviewed again when the site changes materially, and otherwise at least once a year.